Shipping policy
1.4 Third-Party Fulfillment (Print-on-Demand)
Physical Products are not manufactured or shipped directly by SLZYWORLD. Orders for Physical Products are transmitted to Printify, Inc., which routes them to an independent, third-party print provider within its network for production and shipping. These print providers may be located in the United States, Canada, the European Union, the United Kingdom, Mexico, Australia, or elsewhere, depending on the specific item and your delivery destination. By purchasing a Physical Product, you acknowledge and agree that:
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Production typically takes place within 2–7 business days of order confirmation, followed by shipping via the print provider's carrier of choice; both timeframes are estimates only and are controlled by Printify and its print providers, not by SLZYWORLD.
- Digital products are set to be delivered within 1 hour of purchasing, if any issues arise email slzywrld@gmail.com
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Minor variations in color, print placement, stitching, or material are inherent to print-on-demand manufacturing and do not constitute defects.
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SLZYWORLD is not liable for delays, errors, or damages caused by Printify, its print providers, shipping carriers, or customs authorities, though we will make reasonable efforts to assist in resolving such issues on your behalf.
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International orders may be subject to customs duties, import taxes, or fees, which are the sole responsibility of the Customer and are not included in the purchase price or shipping cost.
1.5 Shipping, Delivery, and Risk of Loss
Delivery times provided for Physical Products are estimates only and are not guaranteed. The Company is not liable for shipping or delivery delays caused by the production partner, shipping carrier, customs processing, or other events outside its reasonable control. Once a Physical Product is transferred to the shipping carrier, title to and risk of loss for that item passes to you. Claims for items lost or damaged in transit are handled under Section 3.2.5 of our Return & Refund Policy.
1.11 Errors, Inaccuracies, and Omissions
The Site may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, production/transit times, or availability. The Company reserves the right to correct any such errors, inaccuracies, or omissions, and to change, update, or cancel any order based on inaccurate information at any time without prior notice, including after an order has been submitted or confirmed.
3.2.5 Lost or Undelivered Packages
If tracking shows your package as lost, or it has not arrived within 30 days (domestic) or 45 days (international) of the estimated delivery window, contact us at slzywrld@gmail.com so we can investigate with the shipping carrier and Printify and arrange a replacement or refund where appropriate.
3.2.8 Return Shipping Costs
Unless the return is due to our or our production partner's error, the Customer is responsible for return shipping costs where a return is approved.